Leadership Development
Training Services
Often there is a mismatch between what an organization really achieves and what their strategic outcomes indicate, which clearly signals unhealthy organizational climates and deteriorating work relationships. Hence, many corporates have been trying different approaches to bridge these gaps but end up fixing the problematic situations where the root causes are not addressed. Our Leadership training interventions are strongly facilitative where the learners are empowered to be highly participative which enables them to create their own learning’s’ which bring about sustainable positive change.
Smart Quest provides you a variety of workshops and training programs to improve your Managerial/ Leadership skills and effectiveness in both personal and business performance and results. Training Programs offered through SQ-T (SQ Training) are carefully designed to meet the individuals’ and the organizational learning needs and delivered by most experienced and skilled professionals. Smart Quests’ resource persons are capable of handling a diverse spectrum of adult learners with different learning styles.
Our Core focus and expertise are in the areas of;
Leadership Development/ Managerial Skills Development at all levels
SQ’s Leadership Development Programme series is a structured, participatory process that enables teams to face challenges and achieve desired results by applying leading and managing practices. Leaders at every level will be equipped to implement new strategies together and drive lasting change in how your organization operates and adapts in a rapidly changing, uncertain environment.
Customer Relationship Management at all levels
SQ’s Customer relationship Management Series is designed to equip participants with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability. It focuses on successfully implementing strategies, practices and technologies aimed at winning and retaining customers through a service mindset.
Effective Business Communication at all levels
SQ’ Effective Business Communication series focuses on Developing communication skills that bring out the best in your team. Most effective communication utilizes the inclusive leadership mindset of Empowerment, Accountability, Courage, and Humility and guide participants on how to use that mindset to create collective results.
We deliver tailored programmes to our clients on the above key focus areas. These programmes can be delivered to the specified target group ranging from grass root level to senior leadership.
